top of page
Denim Pocket

FAQ

Screen Shot 2020-07-01 at 12.41.04 PM.pn
Consignment Policy

  • We take seasonally.  Spring & summer is taken during March - August, and fall & winter is taken during September - February.

 

  • We have two clearance sales a year at the end of both take in seasons. All items remaining on the floor go 50% off during those sales.

​

  • Items are also subject to flash sales at any time.

 

  • Please bring your items folded in bags, not on hangers.

 

  • Please ensure your items are freshly laundered, and in new or like-new condition.

 

  • We go through your items on the spot (wait times are usually 10-20 minutes), and you must take any items we don't accept with you.

 

  • We take items based on brand, style and age. We only take items we think will sell. Rhoda’s staff gets final say on pricing.

 

  • At any time, Rhoda’s will donate items we deem to be stained, damaged, have odours or are too dated without notifying the consignor.

 

  • You get 40% of what your items sell for. That money automatically goes into an account under your name. If it's under $50 you can use it as store credit, if its over $50 you can use it as store credit or take a cash payout. The money never expires.

 

  • Your items will stay on the sales floor for 3 months, and will be marked down toward the end of that period. If items do not sell after that time period, they get donated to WINS (Women In Need Society). There is NO pickup option.

 

  • The Consignment Policy is subject to change at any time. It is your responsibility to make sure you have read and understand the most recent version.

Brands our clients love:

We carry all styles of clothing from activewear

to business attire and formal wear. 

Leading brands include:

  • Lululemon

  • Coach

  • Fossil

  • Ray-Ban

  • Levi’s

  • Eileen Fisher

  • Johnny Was

  • Kate Spade

  • Frye

  • Vince

  • Club Monaco

  • Aritzia brands

  • Anthropologie brands

  • Free People

  • Ugg

  • Madewell

  • Equipment

How we choose:
CONDITION

  • We focus on quality, we ask that all items brought in are in great condition meaning:

  • NO STAINS,

  • PILLING or HOLES,

  • MISSING BUTTONS,

  • ANIMAL HAIR,

  • OR OTHER DAMAGE.

STYLE AND STOCK

Some styles sell better than others and we keep a close eye on what our customers are purchasing including the brands, sizes and requests. 

 

Some of our sections are smaller than others, so we will be cautious not to over fill sections that are already full. Bring in your consignment items early to extend their selling time. 

CURRENT + SEASON

The items we accept are both current in style and brand.  Our general rule of thumb is requesting items be 2 years or less in age to help maximize their selling potential.

​

​

We accept FALL & WINTER

SEPTEMBER - FEBRUARY

​

We accept SPRING & SUMMER 

MARCH - AUGUST.

BRANDS

This is another area that sets up apart from thrift. We accept mid-range through to high end items and try to stay away from 'fast fashion'.

 

We keep an updated list of brands we do not carry by our sales counter and in the 'FAQ' section of this page. 

FAQ's

Our entire team is trained on quickly sorting drop off items and helping our customers make the most of their consigned items.

 

The key reason we choose our items is that we strongly believe it will sell.

 

This helps set us apart from being viewed as 'thrift' and our consigners and customers get to recognize us as #UPSCALERESALE!

  • How can I consign with you?
    1. Gather the items you wish to sell. We are always accepting new or like-new designer fashions. Designer brands sell best! >> Clothes should be freshly cleaned! In very good condition with little sign of wear. Ideally within 2 years of original purchase (current fashions). 2. Bring your items to our store. No appointment necessary. We will evaluate your items while you wait and let you know what we can accept for sale in the store. 3. We price and display your items. We price items based on knowledge of designer brands, current trends and many years of industry experience. Each month we will reduce the price by approximately 25%. 4. Collect your cashCongratulations, you can now come by and collect your portion of the final sale price.
  • When should I bring clothes in?
    When they are freshly cleaned!*. We cannot accept items that have stains or odours. * Washed, not dry cleaned. We will let you know if any items need to be dry cleaned . SEASONAL: It is also important to note that we accept items on a season schedule: Spring/Summer items are accepted January until July Fall/Winter items are accepted July until December
  • How much do I get paid for my clothing?
    Once your items sell you get 40% of the sale price.
  • What happens if my items don’t sell?
    Items that don’t sell after 3 months are donated to our favourite non-profit organization, the Women In Need Society.
  • How do I check my account?
    Simply call or come by the store. Any of our friendly staff can tell you what is owing to you. You can collect your money at any point, or let it build on your account and use it as in-store credit. Your money will stay on your account until you use it or take it. Your money will not expire. If you simply want the balance on your account, you can call us and we would be glad to help you.
  • Brands we do not currently accept:
    Below are some brand we do not currently accept. This list may be changed and revised from time to time so please review it before bringing your items in. AEROPOSTALE ALFRED SUNG ARDENE BLUENOTES COSTCO CRISCA DENVER HAYES DYNAMITE EXPRESS FABLETICS FOREVER 21 (XXI) GARAGE HOLLISTER JACOB JOE FRESH LADY HATHAWAY LIZ CLAIBORNE (EMMA JAMES) LULA ROE MARK (AVON) MERONA MEXX MOSSIMO OLD NAVY PAYLESS SEARS SEDUCTIONS SIRENS SMART SET SUZY SHIER TRADITION WALMART WAREHOUSE ONE KISMET KYODAN LADY DUTCH
bottom of page